Jobs NNY360
Posted November 17, 2025.
Outreach Coordinator
Job Title: Outreach Coordinator
Location: Syracuse, Utica, Watertown
Salary: $26.00 – $28.00/hourly
Classification: Non-Exempt, full-time, thirty-five-hour (35.0) week; occasional evenings and weekends are required for meetings, workshops, conferences, and seminars
Position Summary: The Outreach Coordinator will oversee outreach teams within as-signed regions, ensuring effective service delivery and operational coordination. Responsi-bilities include supervising staff, managing outreach schedules, reviewing data and reports, and collaborating with other coordinators and the program manager to support services within assigned region. The coordinator will also assist with coverage as needed and per-form client intakes and linkages to care and community resources. The position follows a Tuesday to Saturday schedule, including evenings and weekends.
Apply: recruitment@acrhealth.org
Minimum Qualifications:
Education and Experience:
· Diploma or GED with at least 2 years’ experience in a nonprofit social service agency providing direct client services OR a comparable combination of education and ex-perience. · A minimum of one year’s experience in a social service or healthcare environment delivering direct services to individuals who use drugs and members of marginal-ized communities, including BIPOC and LGBTQI+ individuals, is highly desirable. · Experience working with diverse populations such as people who use drugs (PWUD), individuals with justice involvement, those facing mental health chal-lenges, or experiencing homelessness is highly preferred. · Lived experience with homelessness, substance use, justice involvement, and/or overdose is preferred.
Skills and Competencies:
· Deep sensitivity to and understanding issues related to HIV, chronic illness, sub-stance use, overdose, and behavioral health. · Demonstrated commitment to harm reduction principles, health equity, and the strictest standards of confidentiality (HIPAA and Article 27F). · Strong dedication to upholding ACR Health’s Mission, Vision, and values. · Excellent communication and documentation skills. · Ability to deliver stigma-free, culturally competent, and non-judgmental services. · Proven ability to work collaboratively with internal teams, community partners, and referral agencies. · Proficiency in Microsoft Suite applications (Outlook, Word, Excel, Teams, Share-Point, PowerPoint).
Other Requirements:
· Valid New York State driver’s license and reliable access to a vehicle with current insurance for work-related travel, training, outreach, and occasional client transport (personal vehicle ownership not required). · Willing and able to work a Tuesday to Saturday schedule, including evenings, week-ends, and non-traditional business hours as needed. · Fluency in both Spanish and English is preferred.
Primary Responsibilities:
· Incorporate best practices regarding confidentiality into all job duties and communications, consistent with Article 27F, 42 CFR, HIPAA, ACR Health’s policies, and all applicable regulations. · Oversee and coordinate outreach activities for site-specific teams, ensuring staff are supported and program deliverables are met. · Supervise or support referral processes, connecting participants to internal and ex-ternal services such as harm reduction resources, screening/testing, risk reduction counseling, MOUD/MAT providers, and SDOH providers. · Maintain accurate client and service records in AIRS and other databases and pre-pare all required reports in a timely manner. · Develop and strengthen relationships with community partners and help maintain current contact information for outreach. · Work with the Program Manager and outreach staff to track program performance indicators, coordinate staff schedules, and supervise field activities. · Support harm reduction team efforts by conducting outreach, client recruitment, in-dividual screenings, referrals, and linkage to services. · Engage in collaborative outreach at priority community sites and facilitate access to harm reduction services and education. · Provide linkage to mental health, prevention, primary care, specialty medical, and substance treatment services. · Present as a culturally competent member of the agency and work collegially and professionally with all staff and partners. · Participate in staff meetings, relevant training, professional development opportuni-ties, and community/provider meetings. · Perform other duties as assigned by the Program Coordinator, Harm Reduction Manager, Director of Harm Reduction Services, and/or executive leadership.
Benefits:
· Comprehensive medical, dental, and vision coverage.
· Generous paid time off and holiday pay.
· Employee Assistance Program (EAP).
· 403(b) retirement savings plan with agency contributions.
Location: Syracuse, Utica, Watertown
Salary: $26.00 – $28.00/hourly
Classification: Non-Exempt, full-time, thirty-five-hour (35.0) week; occasional evenings and weekends are required for meetings, workshops, conferences, and seminars
Position Summary: The Outreach Coordinator will oversee outreach teams within as-signed regions, ensuring effective service delivery and operational coordination. Responsi-bilities include supervising staff, managing outreach schedules, reviewing data and reports, and collaborating with other coordinators and the program manager to support services within assigned region. The coordinator will also assist with coverage as needed and per-form client intakes and linkages to care and community resources. The position follows a Tuesday to Saturday schedule, including evenings and weekends.
Apply: recruitment@acrhealth.org
Minimum Qualifications:
Education and Experience:
· Diploma or GED with at least 2 years’ experience in a nonprofit social service agency providing direct client services OR a comparable combination of education and ex-perience. · A minimum of one year’s experience in a social service or healthcare environment delivering direct services to individuals who use drugs and members of marginal-ized communities, including BIPOC and LGBTQI+ individuals, is highly desirable. · Experience working with diverse populations such as people who use drugs (PWUD), individuals with justice involvement, those facing mental health chal-lenges, or experiencing homelessness is highly preferred. · Lived experience with homelessness, substance use, justice involvement, and/or overdose is preferred.
Skills and Competencies:
· Deep sensitivity to and understanding issues related to HIV, chronic illness, sub-stance use, overdose, and behavioral health. · Demonstrated commitment to harm reduction principles, health equity, and the strictest standards of confidentiality (HIPAA and Article 27F). · Strong dedication to upholding ACR Health’s Mission, Vision, and values. · Excellent communication and documentation skills. · Ability to deliver stigma-free, culturally competent, and non-judgmental services. · Proven ability to work collaboratively with internal teams, community partners, and referral agencies. · Proficiency in Microsoft Suite applications (Outlook, Word, Excel, Teams, Share-Point, PowerPoint).
Other Requirements:
· Valid New York State driver’s license and reliable access to a vehicle with current insurance for work-related travel, training, outreach, and occasional client transport (personal vehicle ownership not required). · Willing and able to work a Tuesday to Saturday schedule, including evenings, week-ends, and non-traditional business hours as needed. · Fluency in both Spanish and English is preferred.
Primary Responsibilities:
· Incorporate best practices regarding confidentiality into all job duties and communications, consistent with Article 27F, 42 CFR, HIPAA, ACR Health’s policies, and all applicable regulations. · Oversee and coordinate outreach activities for site-specific teams, ensuring staff are supported and program deliverables are met. · Supervise or support referral processes, connecting participants to internal and ex-ternal services such as harm reduction resources, screening/testing, risk reduction counseling, MOUD/MAT providers, and SDOH providers. · Maintain accurate client and service records in AIRS and other databases and pre-pare all required reports in a timely manner. · Develop and strengthen relationships with community partners and help maintain current contact information for outreach. · Work with the Program Manager and outreach staff to track program performance indicators, coordinate staff schedules, and supervise field activities. · Support harm reduction team efforts by conducting outreach, client recruitment, in-dividual screenings, referrals, and linkage to services. · Engage in collaborative outreach at priority community sites and facilitate access to harm reduction services and education. · Provide linkage to mental health, prevention, primary care, specialty medical, and substance treatment services. · Present as a culturally competent member of the agency and work collegially and professionally with all staff and partners. · Participate in staff meetings, relevant training, professional development opportuni-ties, and community/provider meetings. · Perform other duties as assigned by the Program Coordinator, Harm Reduction Manager, Director of Harm Reduction Services, and/or executive leadership.
Benefits:
· Comprehensive medical, dental, and vision coverage.
· Generous paid time off and holiday pay.
· Employee Assistance Program (EAP).
· 403(b) retirement savings plan with agency contributions.
Outreach Coordinator Jobs in Watertown, NY
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Outreach Coordinator Jobs in Watertown, NY
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Outreach Coordinator Position Available in Watertown, NY